Iconic Motors respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how Iconic Motors (“Iconic Motors”, “we”, “us” or “our”) collects, uses, stores, shares and protects personal information when you visit our website, contact us, purchase or sell a vehicle through us, apply for finance or insurance, use one of our services, interact with our advertising, or otherwise deal with us.

Our website is www.iconicmotors.co.nz.

Our contact details are:

Iconic Motors
142 Dobson Street
Ashburton, New Zealand

Email: welcome@iconicmotors.co.nz
Phone: 027 460 4480

We handle personal information in accordance with the Privacy Act 2020 and the Information Privacy Principles that apply in New Zealand.

1. Scope of this Privacy Policy

This Privacy Policy applies to personal information we collect in connection with our website, vehicle enquiries, vehicle sales, vehicle purchases and trade-ins, vehicle consignment services, test drives, finance enquiries and applications, insurance enquiries and applications, warranties, mechanical breakdown insurance, roadside assistance, vehicle delivery, pre-purchase inspections, vehicle protection and detailing services, accessories, modifications, after-sales support, competitions, promotions, advertising, marketing, telephone calls, emails, SMS messages, social media interactions, online enquiries, dealings with suppliers and contractors, and any other interaction you have with Iconic Motors.

This Policy applies whether we receive information directly from you or, where permitted by law, from another person or organisation.

2. What is personal information?

Personal information is information about an identifiable individual.

Depending on how you interact with Iconic Motors, we may collect information such as your name, residential or postal address, email address, telephone number, date of birth, occupation, employment details, driver licence details, identity documents, contact preferences, financial information, bank account information, income and expenses, finance application information, credit-related information, insurance information, vehicle ownership information, vehicle registration number, vehicle identification number, trade-in details, purchase history, enquiry history, communication history, copies of documents you provide, information contained in emails or online forms, photographs or videos, test-drive information, delivery details, warranty or repair information, marketing preferences and other information reasonably necessary for us to provide our products or services.

We will generally only collect personal information that is reasonably necessary for a lawful purpose connected with our business.

3. Information collected when you use our website

When you visit iconicmotors.co.nz, certain technical information may be collected automatically. This may include your IP address, browser type, device type, operating system, approximate geographic region, pages viewed, referring website, date and time of your visit, time spent on pages, buttons or links clicked, website form interactions, advertising campaign information, cookie identifiers and website session information.

Some of this information may not identify you on its own but may become personal information when combined with other information.

We may use this information to operate and improve our website, understand how people use it, measure advertising performance, identify technical issues, improve customer experience and help prevent fraud or misuse.

4. Information you provide through our website

You may provide information to us when you enquire about a vehicle, request a test drive, request a trade-in valuation, ask us to sell or consign a vehicle, make a finance enquiry, request insurance information, contact us, request more information about a product or service, enter a promotion or ask us to contact you.

If you submit information through our website, we may use it to respond to your enquiry and provide any related product or service you have requested.

5. Vehicle sales, purchases and trade-ins

If you purchase, sell or trade a vehicle through Iconic Motors, we may collect information needed to identify you, prepare sale and purchase documents, confirm vehicle ownership, process payments, arrange finance or insurance, process trade-ins, complete vehicle registration or ownership requirements, arrange vehicle delivery, provide warranties or other products, maintain accounting and transaction records, provide after-sales support and respond to any later enquiries or disputes.

Depending on the transaction, we may need identification documents and other information required by law or by third parties involved in completing the transaction.

6. Vehicle consignment and selling services

If you ask Iconic Motors to sell or market a vehicle on your behalf, we may collect information about you and the vehicle. This may include your identity and contact details, proof of ownership, vehicle registration details, VIN or chassis number, vehicle history, service history, mileage, finance or security interests, photographs, videos, information about modifications or accessories, information about faults or previous repairs, your asking price or agreed sale terms and payment information.

Information about the vehicle may be publicly displayed in advertisements on our website, vehicle marketplace websites, social media and other advertising platforms.

We will not intentionally publish your private contact or identity information as part of a vehicle advertisement unless this has been agreed with you or is otherwise authorised or required by law.

7. Finance applications and enquiries

If you enquire about or apply for vehicle finance through Iconic Motors, we may need to collect additional personal and financial information. This may include your identification details, date of birth, driver licence information, residential history, employment information, employer details, income, expenses, assets, liabilities, existing credit commitments, dependants, bank account information, financial statements and supporting documents.

Where you request finance, we may provide relevant information to one or more finance providers, lenders, brokers, credit reporting organisations, identity verification providers or related service providers for the purpose of processing, assessing or administering your application.

A lender or finance provider may conduct credit checks or request additional information directly from you.

Any finance provider receiving your information may have its own privacy policy and may collect, use and disclose your information independently of Iconic Motors.

Submitting an enquiry to Iconic Motors does not guarantee finance approval.

8. Credit information

Where permitted and necessary in connection with a finance application or other credit-related transaction, information may be obtained from or disclosed to credit reporting agencies or finance providers.

Credit-related information may include your identity, previous credit applications, repayment history, defaults, credit accounts, insolvency information, court information where permitted, credit scores or assessments and other information lawfully held by credit reporting organisations.

Credit reporting organisations operating in New Zealand are subject to the Credit Reporting Privacy Code 2020.

Where a lender, broker or credit reporter handles your information directly, its own privacy policy and legal obligations will also apply.

9. Insurance and related products

If you request insurance, mechanical breakdown insurance, GAP cover, roadside assistance, warranties or another related product, we may collect information necessary to arrange or administer that product.

Relevant personal information may be disclosed to insurers, insurance intermediaries, warranty providers, roadside assistance providers, finance companies, claims administrators and other organisations involved in supplying or administering the relevant product.

Those providers may have their own privacy policies and may collect information from you directly.

10. Information we receive from other sources

In some circumstances, we may receive personal information about you from someone other than you. This may include finance companies, lenders, insurers, credit reporting agencies, identity verification services, vehicle history providers, government or public registers, motor vehicle databases, vehicle marketplace providers, social media platforms, advertising platforms, referral partners, previous vehicle owners, authorised representatives, publicly available sources and other third parties where collection is authorised by law.

Where required by the Privacy Act 2020, including Information Privacy Principle 3A, we will take reasonable steps to make you aware that information has been collected indirectly, why it was collected, who may receive it, who holds it and your rights to access and request correction of that information.

Exceptions may apply where notification is not required or permitted under the Privacy Act.

11. Why we collect personal information

We may collect and use personal information to respond to enquiries, communicate with customers and prospective customers, facilitate vehicle purchases and sales, arrange trade-ins, provide vehicle consignment services, arrange test drives, prepare contracts, arrange finance and insurance, verify identity, complete vehicle registration or ownership processes, process payments, arrange delivery or collection, provide after-sales support, administer warranties, provide detailing and vehicle protection services, supply accessories or modifications, maintain business records, improve our website and services, measure advertising performance, conduct customer research, administer promotions, prevent fraud, protect our legal rights, recover money owed to us, resolve complaints and comply with legal, regulatory, accounting and tax requirements.

We may also use information to communicate information about products or services where permitted by law.

We will not use personal information for a materially unrelated purpose unless permitted by law or authorised by you.

12. What happens if you do not provide information?

In most circumstances, providing personal information to Iconic Motors is voluntary. However, certain information may be necessary for us to provide a particular product or service.

If you do not provide information that we reasonably require, we may be unable to respond fully to your enquiry, arrange a test drive, purchase your vehicle, sell or consign your vehicle, complete a transaction, process a trade-in, arrange finance or insurance, verify your identity, deliver a vehicle, provide a warranty or otherwise provide the product or service you have requested.

Where information is required by law, we will endeavour to make this clear.

13. Who we may share your information with

Where reasonably necessary for the purposes described in this Privacy Policy, we may disclose personal information to finance companies, lenders, brokers, insurers, warranty providers, roadside assistance providers, credit reporting agencies, identity verification providers, fraud-prevention providers, vehicle history providers, vehicle registration providers, government agencies, accountants, auditors, lawyers, professional advisers, debt collection agencies, payment processors, banks, website hosting providers, cloud software providers, customer relationship management providers, email providers, telecommunications providers, website developers, IT support providers, analytics providers, advertising platforms, social media platforms, digital marketing providers, vehicle listing websites, transport companies, repairers, technicians, inspection providers, detailing providers, contractors, suppliers and business partners.

We may also disclose personal information where reasonably necessary or permitted by law, including to comply with a legal obligation, court order or lawful government request, enforce an agreement, investigate suspected fraud, protect our legal rights, respond to a serious threat to health or safety, or establish or defend a legal claim.

We do not sell personal information as a standalone commodity to third parties.

14. Service providers

We use third-party businesses and technology providers to help operate Iconic Motors. These may include website hosting providers, website developers, cloud storage providers, email providers, customer relationship management software, online form providers, analytics tools, advertising platforms, accounting software, payment processors, vehicle listing platforms, communication providers, backup providers, IT support services and other business administration systems.

These providers may process personal information on our behalf. We take reasonable steps to use reputable providers and to ensure personal information is handled appropriately.

15. Overseas storage and disclosure

Some of the service providers we use may operate or store information outside New Zealand. As a result, personal information may in some circumstances be stored or processed using infrastructure located overseas.

Where an overseas service provider acts solely as our agent for storage or processing, we remain responsible for the personal information as required by New Zealand privacy law.

Where personal information is disclosed to an overseas organisation for that organisation’s own purposes, we will comply with the requirements of the Privacy Act 2020 relating to overseas disclosure.

This may include taking reasonable steps to ensure the overseas recipient is subject to comparable privacy safeguards or obtaining appropriate authorisation where required.

16. Cookies and similar technologies

Our website may use cookies and similar technologies. Cookies are small data files stored on your device when you visit a website.

Cookies may be used to enable website functionality, remember preferences, improve website performance, understand how visitors use our website, measure website traffic, identify technical issues, measure advertising performance, identify where visitors came from, prevent fraud or abuse and improve the relevance of advertising.

Cookies may be temporary session cookies or persistent cookies that remain on your device for a period of time.

17. Analytics

We may use website analytics tools to understand how visitors interact with our website.

Analytics information may include pages visited, time spent on the website, links clicked, general device information, browser information, approximate location, referring websites, website performance data and interactions with website features.

We use this information to understand website performance and improve our website, marketing and customer experience.

18. Online advertising and remarketing

We may use online advertising platforms to promote Iconic Motors and our vehicles.

These platforms may use cookies, pixels, tags or similar technologies to measure advertising performance or show advertisements to people who have previously interacted with our website or advertisements.

Depending on the services we use, these platforms may include search engines, social media networks and other digital advertising providers.

Information collected through those platforms is also subject to the privacy policies and settings of the relevant platform.

19. Social media

Iconic Motors may operate accounts or advertisements on social media platforms.

If you interact with us through a social media platform, the platform may provide us with information about your interaction. This may include your public profile information, name, username, comments, messages, reactions, advertising interactions or information you choose to submit through a lead or enquiry form.

Your use of a social media platform is also governed by that platform’s own terms and privacy policy.

20. Marketing communications

Where permitted by law, we may use your contact information to communicate with you about vehicles, promotions, products, services, special offers, events, new stock and other Iconic Motors services that may be relevant to you.

Commercial electronic messages will be sent in accordance with applicable New Zealand law, including the Unsolicited Electronic Messages Act 2007.

Where required, we will only send commercial electronic messages where we have an appropriate form of consent.

Our marketing emails or messages will provide a method for you to unsubscribe where required by law.

You may ask us at any time to stop sending you marketing communications.

Unsubscribing from marketing does not prevent us from contacting you about an existing transaction, enquiry, finance application, booking, contract, warranty, safety matter or other service-related issue.

21. Telephone calls and SMS messages

If you provide us with a telephone number, we may use it to contact you in relation to your enquiry or dealings with Iconic Motors.

This may include communication about vehicle enquiries, test drives, trade-ins, vehicle consignment, finance, insurance, purchases, deliveries, appointments, existing services and after-sales support.

Where permitted by law and where appropriate consent exists, we may also send promotional messages.

22. Finance calculators

Any finance or budget calculator available on our website is intended to provide an estimate only.

Information entered into a calculator may be processed to provide the requested calculation. Where information from a calculator is submitted to Iconic Motors as part of an enquiry, we may retain and use that information in accordance with this Privacy Policy.

Calculations displayed on our website do not constitute finance approval, financial advice or a binding finance offer.

23. Test drives

Before allowing a test drive, we may request your name, contact information, driver licence details, licence number, licence expiry date and other information reasonably necessary to establish that you are authorised to drive the vehicle.

We may retain reasonable records relating to test drives for security, insurance, legal and business purposes.

24. Photography and video

Our premises and vehicles may from time to time be photographed or filmed for business, advertising, security or promotional purposes.

Where an identifiable individual is the main subject of promotional photography or video, we will seek appropriate permission where required.

Vehicle photographs may include registration plates or other vehicle identifiers where reasonably necessary for advertising or operational purposes.

25. Security

We take reasonable safeguards to protect personal information against loss, unauthorised access, unauthorised disclosure, misuse, modification, interference and destruction.

Security measures may include password controls, access restrictions, secure software services, device security, backups, staff procedures, physical security and appropriate security measures used by our technology providers.

No internet transmission, website, database or electronic storage system can be guaranteed to be completely secure. Accordingly, while we take reasonable steps to protect personal information, we cannot guarantee absolute security.

26. Privacy breaches

If Iconic Motors becomes aware of a privacy breach involving personal information, we will assess and respond to the incident in accordance with the Privacy Act 2020.

Where a privacy breach has caused or is likely to cause serious harm, we will notify the Office of the Privacy Commissioner and affected individuals as required by law, unless a legal exception applies.

We may also take steps to contain the breach, investigate what occurred and reduce the likelihood of a similar incident occurring again.

27. How long we keep information

We will not retain personal information for longer than is reasonably required for the purposes for which the information may lawfully be used.

The period for which we retain information will depend on the type of information, the reason it was collected, whether a transaction remains ongoing, accounting and tax obligations, finance or insurance requirements, warranty obligations, legal limitation periods, dispute-resolution requirements, fraud-prevention requirements and other legal or regulatory obligations.

When personal information is no longer reasonably required, we may securely delete, destroy or de-identify it.

Some information may need to be retained for longer periods where required by law.

28. Accuracy of information

We take reasonable steps to ensure personal information is accurate, up to date, complete, relevant and not misleading before we use or disclose it where this is required by the Privacy Act.

You can help us by telling us if your information changes or if you believe information we hold about you is incorrect.

29. Accessing your personal information

You have rights under the Privacy Act 2020 to request access to personal information Iconic Motors holds about you.

To request access, contact us using the details at the end of this Privacy Policy.

We may need to verify your identity before releasing information.

There are limited circumstances under the Privacy Act where we may be permitted to withhold some information. If that occurs, we will deal with your request in accordance with applicable law.

30. Correcting your personal information

If you believe personal information we hold about you is incorrect, incomplete or out of date, you may ask us to correct it.

If we do not make the correction you request, you may have the right under the Privacy Act to ask us to attach a statement of the correction sought to the information concerned.

31. Requests made by another person

If another person makes a privacy request on your behalf, we may require evidence that the person is authorised to act for you.

This is to help us protect your information from unauthorised access.

32. Children and young people

Our website and vehicle dealership services are primarily intended for adults.

We do not knowingly seek to collect personal information from children where it is unnecessary to do so.

If information relating to a child or young person is required in connection with a legitimate transaction or service, we will take particular care to ensure that the method and circumstances of collection are fair and reasonable.

33. Links to other websites

Our website may contain links to websites operated by other organisations, including finance providers, insurance providers, vehicle marketplace websites, social media platforms and other service providers.

Iconic Motors is not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

34. Business transfers

If Iconic Motors or part of its business is sold, reorganised, merged, acquired or transferred, personal information relating to customers or business operations may form part of that transaction.

Where applicable, we will take reasonable steps to ensure that personal information continues to be handled in accordance with applicable privacy law.

35. Fraud, security and unlawful activity

We may collect, use or disclose information where reasonably necessary and permitted by law to detect or prevent fraud, investigate suspected unlawful conduct, protect our vehicles or property, protect customers or staff, enforce contractual rights, recover debts, establish or defend legal claims or cooperate with law enforcement or regulatory authorities.

36. CCTV and security systems

If CCTV or other security recording systems are used at our premises, recordings may capture individuals attending the property.

Where used, CCTV may be operated for purposes such as protecting customers, staff, vehicles and property, preventing or investigating theft or damage, supporting health and safety, maintaining security and investigating incidents.

Access to recordings will be restricted to appropriate people and recordings will only be retained for as long as reasonably required, subject to any legal or investigative requirements.

37. Automated systems and technology

We may use software or automated systems to assist with routine business functions such as website enquiries, customer relationship management, advertising, communications, analytics, vehicle listings, finance administration and general business operations.

Where automated tools process personal information, we remain responsible for handling that information in accordance with applicable New Zealand privacy law.

38. Your responsibilities when providing information about someone else

If you provide us with personal information about another person, you should ensure that you are authorised to provide that information where required.

This may arise in situations such as a joint finance application, joint vehicle ownership, acting on behalf of a family member or company, or where another person is involved in a transaction.

We may contact that individual directly where appropriate to confirm information or provide required privacy information.

39. Complaints

If you have a concern about how Iconic Motors has handled your personal information, please contact us first so that we can investigate and try to resolve the matter.

You can contact us at:

Iconic Motors
142 Dobson Street
Ashburton, New Zealand

Email: welcome@iconicmotors.co.nz
Phone: 027 460 4480

Please provide sufficient information for us to understand your concern and identify the information involved.

We will endeavour to respond within a reasonable period.

40. Office of the Privacy Commissioner

If you are not satisfied with our response to a privacy matter, you may have the right to make a complaint to the New Zealand Office of the Privacy Commissioner.

Information about privacy rights and making a complaint is available at www.privacy.org.nz.

41. Privacy Officer

Iconic Motors will maintain responsibility for privacy compliance within the business in accordance with the Privacy Act 2020.

Privacy enquiries, access requests, correction requests and complaints may be directed to:

Privacy Officer – Iconic Motors

Email: welcome@iconicmotors.co.nz
Phone: 027 460 4480
Address: 142 Dobson Street, Ashburton, New Zealand

42. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, products, services, technology, service providers or legal and regulatory requirements.

The latest version will be published on our website.

Where changes are material, we may take additional reasonable steps to bring them to your attention.

The effective date shown at the beginning of this Privacy Policy indicates when this version took effect.

43. Contact us

If you have any questions about this Privacy Policy, the personal information we hold or how your information is handled, please contact:

Iconic Motors
Privacy Officer

142 Dobson Street
Ashburton, New Zealand

Phone: 027 460 4480
Email: welcome@iconicmotors.co.nz
Website: www.iconicmotors.co.nz

‍

Iconic Motors respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how Iconic Motors (“Iconic Motors”, “we”, “us” or “our”) collects, uses, stores, shares and protects personal information when you visit our website, contact us, purchase or sell a vehicle through us, apply for finance or insurance, use one of our services, interact with our advertising, or otherwise deal with us.

Our website is www.iconicmotors.co.nz.

Our contact details are:

Iconic Motors
142 Dobson Street
Ashburton, New Zealand

Email: welcome@iconicmotors.co.nz
Phone: 027 460 4480

We handle personal information in accordance with the Privacy Act 2020 and the Information Privacy Principles that apply in New Zealand.

1. Scope of this Privacy Policy

This Privacy Policy applies to personal information we collect in connection with our website, vehicle enquiries, vehicle sales, vehicle purchases and trade-ins, vehicle consignment services, test drives, finance enquiries and applications, insurance enquiries and applications, warranties, mechanical breakdown insurance, roadside assistance, vehicle delivery, pre-purchase inspections, vehicle protection and detailing services, accessories, modifications, after-sales support, competitions, promotions, advertising, marketing, telephone calls, emails, SMS messages, social media interactions, online enquiries, dealings with suppliers and contractors, and any other interaction you have with Iconic Motors.

This Policy applies whether we receive information directly from you or, where permitted by law, from another person or organisation.

2. What is personal information?

Personal information is information about an identifiable individual.

Depending on how you interact with Iconic Motors, we may collect information such as your name, residential or postal address, email address, telephone number, date of birth, occupation, employment details, driver licence details, identity documents, contact preferences, financial information, bank account information, income and expenses, finance application information, credit-related information, insurance information, vehicle ownership information, vehicle registration number, vehicle identification number, trade-in details, purchase history, enquiry history, communication history, copies of documents you provide, information contained in emails or online forms, photographs or videos, test-drive information, delivery details, warranty or repair information, marketing preferences and other information reasonably necessary for us to provide our products or services.

We will generally only collect personal information that is reasonably necessary for a lawful purpose connected with our business.

3. Information collected when you use our website

When you visit iconicmotors.co.nz, certain technical information may be collected automatically. This may include your IP address, browser type, device type, operating system, approximate geographic region, pages viewed, referring website, date and time of your visit, time spent on pages, buttons or links clicked, website form interactions, advertising campaign information, cookie identifiers and website session information.

Some of this information may not identify you on its own but may become personal information when combined with other information.

We may use this information to operate and improve our website, understand how people use it, measure advertising performance, identify technical issues, improve customer experience and help prevent fraud or misuse.

4. Information you provide through our website

You may provide information to us when you enquire about a vehicle, request a test drive, request a trade-in valuation, ask us to sell or consign a vehicle, make a finance enquiry, request insurance information, contact us, request more information about a product or service, enter a promotion or ask us to contact you.

If you submit information through our website, we may use it to respond to your enquiry and provide any related product or service you have requested.

5. Vehicle sales, purchases and trade-ins

If you purchase, sell or trade a vehicle through Iconic Motors, we may collect information needed to identify you, prepare sale and purchase documents, confirm vehicle ownership, process payments, arrange finance or insurance, process trade-ins, complete vehicle registration or ownership requirements, arrange vehicle delivery, provide warranties or other products, maintain accounting and transaction records, provide after-sales support and respond to any later enquiries or disputes.

Depending on the transaction, we may need identification documents and other information required by law or by third parties involved in completing the transaction.

6. Vehicle consignment and selling services

If you ask Iconic Motors to sell or market a vehicle on your behalf, we may collect information about you and the vehicle. This may include your identity and contact details, proof of ownership, vehicle registration details, VIN or chassis number, vehicle history, service history, mileage, finance or security interests, photographs, videos, information about modifications or accessories, information about faults or previous repairs, your asking price or agreed sale terms and payment information.

Information about the vehicle may be publicly displayed in advertisements on our website, vehicle marketplace websites, social media and other advertising platforms.

We will not intentionally publish your private contact or identity information as part of a vehicle advertisement unless this has been agreed with you or is otherwise authorised or required by law.

7. Finance applications and enquiries

If you enquire about or apply for vehicle finance through Iconic Motors, we may need to collect additional personal and financial information. This may include your identification details, date of birth, driver licence information, residential history, employment information, employer details, income, expenses, assets, liabilities, existing credit commitments, dependants, bank account information, financial statements and supporting documents.

Where you request finance, we may provide relevant information to one or more finance providers, lenders, brokers, credit reporting organisations, identity verification providers or related service providers for the purpose of processing, assessing or administering your application.

A lender or finance provider may conduct credit checks or request additional information directly from you.

Any finance provider receiving your information may have its own privacy policy and may collect, use and disclose your information independently of Iconic Motors.

Submitting an enquiry to Iconic Motors does not guarantee finance approval.

8. Credit information

Where permitted and necessary in connection with a finance application or other credit-related transaction, information may be obtained from or disclosed to credit reporting agencies or finance providers.

Credit-related information may include your identity, previous credit applications, repayment history, defaults, credit accounts, insolvency information, court information where permitted, credit scores or assessments and other information lawfully held by credit reporting organisations.

Credit reporting organisations operating in New Zealand are subject to the Credit Reporting Privacy Code 2020.

Where a lender, broker or credit reporter handles your information directly, its own privacy policy and legal obligations will also apply.

9. Insurance and related products

If you request insurance, mechanical breakdown insurance, GAP cover, roadside assistance, warranties or another related product, we may collect information necessary to arrange or administer that product.

Relevant personal information may be disclosed to insurers, insurance intermediaries, warranty providers, roadside assistance providers, finance companies, claims administrators and other organisations involved in supplying or administering the relevant product.

Those providers may have their own privacy policies and may collect information from you directly.

10. Information we receive from other sources

In some circumstances, we may receive personal information about you from someone other than you. This may include finance companies, lenders, insurers, credit reporting agencies, identity verification services, vehicle history providers, government or public registers, motor vehicle databases, vehicle marketplace providers, social media platforms, advertising platforms, referral partners, previous vehicle owners, authorised representatives, publicly available sources and other third parties where collection is authorised by law.

Where required by the Privacy Act 2020, including Information Privacy Principle 3A, we will take reasonable steps to make you aware that information has been collected indirectly, why it was collected, who may receive it, who holds it and your rights to access and request correction of that information.

Exceptions may apply where notification is not required or permitted under the Privacy Act.

11. Why we collect personal information

We may collect and use personal information to respond to enquiries, communicate with customers and prospective customers, facilitate vehicle purchases and sales, arrange trade-ins, provide vehicle consignment services, arrange test drives, prepare contracts, arrange finance and insurance, verify identity, complete vehicle registration or ownership processes, process payments, arrange delivery or collection, provide after-sales support, administer warranties, provide detailing and vehicle protection services, supply accessories or modifications, maintain business records, improve our website and services, measure advertising performance, conduct customer research, administer promotions, prevent fraud, protect our legal rights, recover money owed to us, resolve complaints and comply with legal, regulatory, accounting and tax requirements.

We may also use information to communicate information about products or services where permitted by law.

We will not use personal information for a materially unrelated purpose unless permitted by law or authorised by you.

12. What happens if you do not provide information?

In most circumstances, providing personal information to Iconic Motors is voluntary. However, certain information may be necessary for us to provide a particular product or service.

If you do not provide information that we reasonably require, we may be unable to respond fully to your enquiry, arrange a test drive, purchase your vehicle, sell or consign your vehicle, complete a transaction, process a trade-in, arrange finance or insurance, verify your identity, deliver a vehicle, provide a warranty or otherwise provide the product or service you have requested.

Where information is required by law, we will endeavour to make this clear.

13. Who we may share your information with

Where reasonably necessary for the purposes described in this Privacy Policy, we may disclose personal information to finance companies, lenders, brokers, insurers, warranty providers, roadside assistance providers, credit reporting agencies, identity verification providers, fraud-prevention providers, vehicle history providers, vehicle registration providers, government agencies, accountants, auditors, lawyers, professional advisers, debt collection agencies, payment processors, banks, website hosting providers, cloud software providers, customer relationship management providers, email providers, telecommunications providers, website developers, IT support providers, analytics providers, advertising platforms, social media platforms, digital marketing providers, vehicle listing websites, transport companies, repairers, technicians, inspection providers, detailing providers, contractors, suppliers and business partners.

We may also disclose personal information where reasonably necessary or permitted by law, including to comply with a legal obligation, court order or lawful government request, enforce an agreement, investigate suspected fraud, protect our legal rights, respond to a serious threat to health or safety, or establish or defend a legal claim.

We do not sell personal information as a standalone commodity to third parties.

14. Service providers

We use third-party businesses and technology providers to help operate Iconic Motors. These may include website hosting providers, website developers, cloud storage providers, email providers, customer relationship management software, online form providers, analytics tools, advertising platforms, accounting software, payment processors, vehicle listing platforms, communication providers, backup providers, IT support services and other business administration systems.

These providers may process personal information on our behalf. We take reasonable steps to use reputable providers and to ensure personal information is handled appropriately.

15. Overseas storage and disclosure

Some of the service providers we use may operate or store information outside New Zealand. As a result, personal information may in some circumstances be stored or processed using infrastructure located overseas.

Where an overseas service provider acts solely as our agent for storage or processing, we remain responsible for the personal information as required by New Zealand privacy law.

Where personal information is disclosed to an overseas organisation for that organisation’s own purposes, we will comply with the requirements of the Privacy Act 2020 relating to overseas disclosure.

This may include taking reasonable steps to ensure the overseas recipient is subject to comparable privacy safeguards or obtaining appropriate authorisation where required.

16. Cookies and similar technologies

Our website may use cookies and similar technologies. Cookies are small data files stored on your device when you visit a website.

Cookies may be used to enable website functionality, remember preferences, improve website performance, understand how visitors use our website, measure website traffic, identify technical issues, measure advertising performance, identify where visitors came from, prevent fraud or abuse and improve the relevance of advertising.

Cookies may be temporary session cookies or persistent cookies that remain on your device for a period of time.

17. Analytics

We may use website analytics tools to understand how visitors interact with our website.

Analytics information may include pages visited, time spent on the website, links clicked, general device information, browser information, approximate location, referring websites, website performance data and interactions with website features.

We use this information to understand website performance and improve our website, marketing and customer experience.

18. Online advertising and remarketing

We may use online advertising platforms to promote Iconic Motors and our vehicles.

These platforms may use cookies, pixels, tags or similar technologies to measure advertising performance or show advertisements to people who have previously interacted with our website or advertisements.

Depending on the services we use, these platforms may include search engines, social media networks and other digital advertising providers.

Information collected through those platforms is also subject to the privacy policies and settings of the relevant platform.

19. Social media

Iconic Motors may operate accounts or advertisements on social media platforms.

If you interact with us through a social media platform, the platform may provide us with information about your interaction. This may include your public profile information, name, username, comments, messages, reactions, advertising interactions or information you choose to submit through a lead or enquiry form.

Your use of a social media platform is also governed by that platform’s own terms and privacy policy.

20. Marketing communications

Where permitted by law, we may use your contact information to communicate with you about vehicles, promotions, products, services, special offers, events, new stock and other Iconic Motors services that may be relevant to you.

Commercial electronic messages will be sent in accordance with applicable New Zealand law, including the Unsolicited Electronic Messages Act 2007.

Where required, we will only send commercial electronic messages where we have an appropriate form of consent.

Our marketing emails or messages will provide a method for you to unsubscribe where required by law.

You may ask us at any time to stop sending you marketing communications.

Unsubscribing from marketing does not prevent us from contacting you about an existing transaction, enquiry, finance application, booking, contract, warranty, safety matter or other service-related issue.

21. Telephone calls and SMS messages

If you provide us with a telephone number, we may use it to contact you in relation to your enquiry or dealings with Iconic Motors.

This may include communication about vehicle enquiries, test drives, trade-ins, vehicle consignment, finance, insurance, purchases, deliveries, appointments, existing services and after-sales support.

Where permitted by law and where appropriate consent exists, we may also send promotional messages.

22. Finance calculators

Any finance or budget calculator available on our website is intended to provide an estimate only.

Information entered into a calculator may be processed to provide the requested calculation. Where information from a calculator is submitted to Iconic Motors as part of an enquiry, we may retain and use that information in accordance with this Privacy Policy.

Calculations displayed on our website do not constitute finance approval, financial advice or a binding finance offer.

23. Test drives

Before allowing a test drive, we may request your name, contact information, driver licence details, licence number, licence expiry date and other information reasonably necessary to establish that you are authorised to drive the vehicle.

We may retain reasonable records relating to test drives for security, insurance, legal and business purposes.

24. Photography and video

Our premises and vehicles may from time to time be photographed or filmed for business, advertising, security or promotional purposes.

Where an identifiable individual is the main subject of promotional photography or video, we will seek appropriate permission where required.

Vehicle photographs may include registration plates or other vehicle identifiers where reasonably necessary for advertising or operational purposes.

25. Security

We take reasonable safeguards to protect personal information against loss, unauthorised access, unauthorised disclosure, misuse, modification, interference and destruction.

Security measures may include password controls, access restrictions, secure software services, device security, backups, staff procedures, physical security and appropriate security measures used by our technology providers.

No internet transmission, website, database or electronic storage system can be guaranteed to be completely secure. Accordingly, while we take reasonable steps to protect personal information, we cannot guarantee absolute security.

26. Privacy breaches

If Iconic Motors becomes aware of a privacy breach involving personal information, we will assess and respond to the incident in accordance with the Privacy Act 2020.

Where a privacy breach has caused or is likely to cause serious harm, we will notify the Office of the Privacy Commissioner and affected individuals as required by law, unless a legal exception applies.

We may also take steps to contain the breach, investigate what occurred and reduce the likelihood of a similar incident occurring again.

27. How long we keep information

We will not retain personal information for longer than is reasonably required for the purposes for which the information may lawfully be used.

The period for which we retain information will depend on the type of information, the reason it was collected, whether a transaction remains ongoing, accounting and tax obligations, finance or insurance requirements, warranty obligations, legal limitation periods, dispute-resolution requirements, fraud-prevention requirements and other legal or regulatory obligations.

When personal information is no longer reasonably required, we may securely delete, destroy or de-identify it.

Some information may need to be retained for longer periods where required by law.

28. Accuracy of information

We take reasonable steps to ensure personal information is accurate, up to date, complete, relevant and not misleading before we use or disclose it where this is required by the Privacy Act.

You can help us by telling us if your information changes or if you believe information we hold about you is incorrect.

29. Accessing your personal information

You have rights under the Privacy Act 2020 to request access to personal information Iconic Motors holds about you.

To request access, contact us using the details at the end of this Privacy Policy.

We may need to verify your identity before releasing information.

There are limited circumstances under the Privacy Act where we may be permitted to withhold some information. If that occurs, we will deal with your request in accordance with applicable law.

30. Correcting your personal information

If you believe personal information we hold about you is incorrect, incomplete or out of date, you may ask us to correct it.

If we do not make the correction you request, you may have the right under the Privacy Act to ask us to attach a statement of the correction sought to the information concerned.

31. Requests made by another person

If another person makes a privacy request on your behalf, we may require evidence that the person is authorised to act for you.

This is to help us protect your information from unauthorised access.

32. Children and young people

Our website and vehicle dealership services are primarily intended for adults.

We do not knowingly seek to collect personal information from children where it is unnecessary to do so.

If information relating to a child or young person is required in connection with a legitimate transaction or service, we will take particular care to ensure that the method and circumstances of collection are fair and reasonable.

33. Links to other websites

Our website may contain links to websites operated by other organisations, including finance providers, insurance providers, vehicle marketplace websites, social media platforms and other service providers.

Iconic Motors is not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

34. Business transfers

If Iconic Motors or part of its business is sold, reorganised, merged, acquired or transferred, personal information relating to customers or business operations may form part of that transaction.

Where applicable, we will take reasonable steps to ensure that personal information continues to be handled in accordance with applicable privacy law.

35. Fraud, security and unlawful activity

We may collect, use or disclose information where reasonably necessary and permitted by law to detect or prevent fraud, investigate suspected unlawful conduct, protect our vehicles or property, protect customers or staff, enforce contractual rights, recover debts, establish or defend legal claims or cooperate with law enforcement or regulatory authorities.

36. CCTV and security systems

If CCTV or other security recording systems are used at our premises, recordings may capture individuals attending the property.

Where used, CCTV may be operated for purposes such as protecting customers, staff, vehicles and property, preventing or investigating theft or damage, supporting health and safety, maintaining security and investigating incidents.

Access to recordings will be restricted to appropriate people and recordings will only be retained for as long as reasonably required, subject to any legal or investigative requirements.

37. Automated systems and technology

We may use software or automated systems to assist with routine business functions such as website enquiries, customer relationship management, advertising, communications, analytics, vehicle listings, finance administration and general business operations.

Where automated tools process personal information, we remain responsible for handling that information in accordance with applicable New Zealand privacy law.

38. Your responsibilities when providing information about someone else

If you provide us with personal information about another person, you should ensure that you are authorised to provide that information where required.

This may arise in situations such as a joint finance application, joint vehicle ownership, acting on behalf of a family member or company, or where another person is involved in a transaction.

We may contact that individual directly where appropriate to confirm information or provide required privacy information.

39. Complaints

If you have a concern about how Iconic Motors has handled your personal information, please contact us first so that we can investigate and try to resolve the matter.

You can contact us at:

Iconic Motors
142 Dobson Street
Ashburton, New Zealand

Email: welcome@iconicmotors.co.nz
Phone: 027 460 4480

Please provide sufficient information for us to understand your concern and identify the information involved.

We will endeavour to respond within a reasonable period.

40. Office of the Privacy Commissioner

If you are not satisfied with our response to a privacy matter, you may have the right to make a complaint to the New Zealand Office of the Privacy Commissioner.

Information about privacy rights and making a complaint is available at www.privacy.org.nz.

41. Privacy Officer

Iconic Motors will maintain responsibility for privacy compliance within the business in accordance with the Privacy Act 2020.

Privacy enquiries, access requests, correction requests and complaints may be directed to:

Privacy Officer – Iconic Motors

Email: welcome@iconicmotors.co.nz
Phone: 027 460 4480
Address: 142 Dobson Street, Ashburton, New Zealand

42. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, products, services, technology, service providers or legal and regulatory requirements.

The latest version will be published on our website.

Where changes are material, we may take additional reasonable steps to bring them to your attention.

The effective date shown at the beginning of this Privacy Policy indicates when this version took effect.

43. Contact us

If you have any questions about this Privacy Policy, the personal information we hold or how your information is handled, please contact:

Iconic Motors
Privacy Officer

142 Dobson Street
Ashburton, New Zealand

Phone: 027 460 4480
Email: welcome@iconicmotors.co.nz
Website: www.iconicmotors.co.nz

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Iconic Motors respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how Iconic Motors (“Iconic Motors”, “we”, “us” or “our”) collects, uses, stores, shares and protects personal information when you visit our website, contact us, purchase or sell a vehicle through us, apply for finance or insurance, use one of our services, interact with our advertising, or otherwise deal with us.

Our website is www.iconicmotors.co.nz.

Our contact details are:

Iconic Motors
142 Dobson Street
Ashburton, New Zealand

Email: welcome@iconicmotors.co.nz
Phone: 027 460 4480

We handle personal information in accordance with the Privacy Act 2020 and the Information Privacy Principles that apply in New Zealand.

1. Scope of this Privacy Policy

This Privacy Policy applies to personal information we collect in connection with our website, vehicle enquiries, vehicle sales, vehicle purchases and trade-ins, vehicle consignment services, test drives, finance enquiries and applications, insurance enquiries and applications, warranties, mechanical breakdown insurance, roadside assistance, vehicle delivery, pre-purchase inspections, vehicle protection and detailing services, accessories, modifications, after-sales support, competitions, promotions, advertising, marketing, telephone calls, emails, SMS messages, social media interactions, online enquiries, dealings with suppliers and contractors, and any other interaction you have with Iconic Motors.

This Policy applies whether we receive information directly from you or, where permitted by law, from another person or organisation.

2. What is personal information?

Personal information is information about an identifiable individual.

Depending on how you interact with Iconic Motors, we may collect information such as your name, residential or postal address, email address, telephone number, date of birth, occupation, employment details, driver licence details, identity documents, contact preferences, financial information, bank account information, income and expenses, finance application information, credit-related information, insurance information, vehicle ownership information, vehicle registration number, vehicle identification number, trade-in details, purchase history, enquiry history, communication history, copies of documents you provide, information contained in emails or online forms, photographs or videos, test-drive information, delivery details, warranty or repair information, marketing preferences and other information reasonably necessary for us to provide our products or services.

We will generally only collect personal information that is reasonably necessary for a lawful purpose connected with our business.

3. Information collected when you use our website

When you visit iconicmotors.co.nz, certain technical information may be collected automatically. This may include your IP address, browser type, device type, operating system, approximate geographic region, pages viewed, referring website, date and time of your visit, time spent on pages, buttons or links clicked, website form interactions, advertising campaign information, cookie identifiers and website session information.

Some of this information may not identify you on its own but may become personal information when combined with other information.

We may use this information to operate and improve our website, understand how people use it, measure advertising performance, identify technical issues, improve customer experience and help prevent fraud or misuse.

4. Information you provide through our website

You may provide information to us when you enquire about a vehicle, request a test drive, request a trade-in valuation, ask us to sell or consign a vehicle, make a finance enquiry, request insurance information, contact us, request more information about a product or service, enter a promotion or ask us to contact you.

If you submit information through our website, we may use it to respond to your enquiry and provide any related product or service you have requested.

5. Vehicle sales, purchases and trade-ins

If you purchase, sell or trade a vehicle through Iconic Motors, we may collect information needed to identify you, prepare sale and purchase documents, confirm vehicle ownership, process payments, arrange finance or insurance, process trade-ins, complete vehicle registration or ownership requirements, arrange vehicle delivery, provide warranties or other products, maintain accounting and transaction records, provide after-sales support and respond to any later enquiries or disputes.

Depending on the transaction, we may need identification documents and other information required by law or by third parties involved in completing the transaction.

6. Vehicle consignment and selling services

If you ask Iconic Motors to sell or market a vehicle on your behalf, we may collect information about you and the vehicle. This may include your identity and contact details, proof of ownership, vehicle registration details, VIN or chassis number, vehicle history, service history, mileage, finance or security interests, photographs, videos, information about modifications or accessories, information about faults or previous repairs, your asking price or agreed sale terms and payment information.

Information about the vehicle may be publicly displayed in advertisements on our website, vehicle marketplace websites, social media and other advertising platforms.

We will not intentionally publish your private contact or identity information as part of a vehicle advertisement unless this has been agreed with you or is otherwise authorised or required by law.

7. Finance applications and enquiries

If you enquire about or apply for vehicle finance through Iconic Motors, we may need to collect additional personal and financial information. This may include your identification details, date of birth, driver licence information, residential history, employment information, employer details, income, expenses, assets, liabilities, existing credit commitments, dependants, bank account information, financial statements and supporting documents.

Where you request finance, we may provide relevant information to one or more finance providers, lenders, brokers, credit reporting organisations, identity verification providers or related service providers for the purpose of processing, assessing or administering your application.

A lender or finance provider may conduct credit checks or request additional information directly from you.

Any finance provider receiving your information may have its own privacy policy and may collect, use and disclose your information independently of Iconic Motors.

Submitting an enquiry to Iconic Motors does not guarantee finance approval.

8. Credit information

Where permitted and necessary in connection with a finance application or other credit-related transaction, information may be obtained from or disclosed to credit reporting agencies or finance providers.

Credit-related information may include your identity, previous credit applications, repayment history, defaults, credit accounts, insolvency information, court information where permitted, credit scores or assessments and other information lawfully held by credit reporting organisations.

Credit reporting organisations operating in New Zealand are subject to the Credit Reporting Privacy Code 2020.

Where a lender, broker or credit reporter handles your information directly, its own privacy policy and legal obligations will also apply.

9. Insurance and related products

If you request insurance, mechanical breakdown insurance, GAP cover, roadside assistance, warranties or another related product, we may collect information necessary to arrange or administer that product.

Relevant personal information may be disclosed to insurers, insurance intermediaries, warranty providers, roadside assistance providers, finance companies, claims administrators and other organisations involved in supplying or administering the relevant product.

Those providers may have their own privacy policies and may collect information from you directly.

10. Information we receive from other sources

In some circumstances, we may receive personal information about you from someone other than you. This may include finance companies, lenders, insurers, credit reporting agencies, identity verification services, vehicle history providers, government or public registers, motor vehicle databases, vehicle marketplace providers, social media platforms, advertising platforms, referral partners, previous vehicle owners, authorised representatives, publicly available sources and other third parties where collection is authorised by law.

Where required by the Privacy Act 2020, including Information Privacy Principle 3A, we will take reasonable steps to make you aware that information has been collected indirectly, why it was collected, who may receive it, who holds it and your rights to access and request correction of that information.

Exceptions may apply where notification is not required or permitted under the Privacy Act.

11. Why we collect personal information

We may collect and use personal information to respond to enquiries, communicate with customers and prospective customers, facilitate vehicle purchases and sales, arrange trade-ins, provide vehicle consignment services, arrange test drives, prepare contracts, arrange finance and insurance, verify identity, complete vehicle registration or ownership processes, process payments, arrange delivery or collection, provide after-sales support, administer warranties, provide detailing and vehicle protection services, supply accessories or modifications, maintain business records, improve our website and services, measure advertising performance, conduct customer research, administer promotions, prevent fraud, protect our legal rights, recover money owed to us, resolve complaints and comply with legal, regulatory, accounting and tax requirements.

We may also use information to communicate information about products or services where permitted by law.

We will not use personal information for a materially unrelated purpose unless permitted by law or authorised by you.

12. What happens if you do not provide information?

In most circumstances, providing personal information to Iconic Motors is voluntary. However, certain information may be necessary for us to provide a particular product or service.

If you do not provide information that we reasonably require, we may be unable to respond fully to your enquiry, arrange a test drive, purchase your vehicle, sell or consign your vehicle, complete a transaction, process a trade-in, arrange finance or insurance, verify your identity, deliver a vehicle, provide a warranty or otherwise provide the product or service you have requested.

Where information is required by law, we will endeavour to make this clear.

13. Who we may share your information with

Where reasonably necessary for the purposes described in this Privacy Policy, we may disclose personal information to finance companies, lenders, brokers, insurers, warranty providers, roadside assistance providers, credit reporting agencies, identity verification providers, fraud-prevention providers, vehicle history providers, vehicle registration providers, government agencies, accountants, auditors, lawyers, professional advisers, debt collection agencies, payment processors, banks, website hosting providers, cloud software providers, customer relationship management providers, email providers, telecommunications providers, website developers, IT support providers, analytics providers, advertising platforms, social media platforms, digital marketing providers, vehicle listing websites, transport companies, repairers, technicians, inspection providers, detailing providers, contractors, suppliers and business partners.

We may also disclose personal information where reasonably necessary or permitted by law, including to comply with a legal obligation, court order or lawful government request, enforce an agreement, investigate suspected fraud, protect our legal rights, respond to a serious threat to health or safety, or establish or defend a legal claim.

We do not sell personal information as a standalone commodity to third parties.

14. Service providers

We use third-party businesses and technology providers to help operate Iconic Motors. These may include website hosting providers, website developers, cloud storage providers, email providers, customer relationship management software, online form providers, analytics tools, advertising platforms, accounting software, payment processors, vehicle listing platforms, communication providers, backup providers, IT support services and other business administration systems.

These providers may process personal information on our behalf. We take reasonable steps to use reputable providers and to ensure personal information is handled appropriately.

15. Overseas storage and disclosure

Some of the service providers we use may operate or store information outside New Zealand. As a result, personal information may in some circumstances be stored or processed using infrastructure located overseas.

Where an overseas service provider acts solely as our agent for storage or processing, we remain responsible for the personal information as required by New Zealand privacy law.

Where personal information is disclosed to an overseas organisation for that organisation’s own purposes, we will comply with the requirements of the Privacy Act 2020 relating to overseas disclosure.

This may include taking reasonable steps to ensure the overseas recipient is subject to comparable privacy safeguards or obtaining appropriate authorisation where required.

16. Cookies and similar technologies

Our website may use cookies and similar technologies. Cookies are small data files stored on your device when you visit a website.

Cookies may be used to enable website functionality, remember preferences, improve website performance, understand how visitors use our website, measure website traffic, identify technical issues, measure advertising performance, identify where visitors came from, prevent fraud or abuse and improve the relevance of advertising.

Cookies may be temporary session cookies or persistent cookies that remain on your device for a period of time.

17. Analytics

We may use website analytics tools to understand how visitors interact with our website.

Analytics information may include pages visited, time spent on the website, links clicked, general device information, browser information, approximate location, referring websites, website performance data and interactions with website features.

We use this information to understand website performance and improve our website, marketing and customer experience.

18. Online advertising and remarketing

We may use online advertising platforms to promote Iconic Motors and our vehicles.

These platforms may use cookies, pixels, tags or similar technologies to measure advertising performance or show advertisements to people who have previously interacted with our website or advertisements.

Depending on the services we use, these platforms may include search engines, social media networks and other digital advertising providers.

Information collected through those platforms is also subject to the privacy policies and settings of the relevant platform.

19. Social media

Iconic Motors may operate accounts or advertisements on social media platforms.

If you interact with us through a social media platform, the platform may provide us with information about your interaction. This may include your public profile information, name, username, comments, messages, reactions, advertising interactions or information you choose to submit through a lead or enquiry form.

Your use of a social media platform is also governed by that platform’s own terms and privacy policy.

20. Marketing communications

Where permitted by law, we may use your contact information to communicate with you about vehicles, promotions, products, services, special offers, events, new stock and other Iconic Motors services that may be relevant to you.

Commercial electronic messages will be sent in accordance with applicable New Zealand law, including the Unsolicited Electronic Messages Act 2007.

Where required, we will only send commercial electronic messages where we have an appropriate form of consent.

Our marketing emails or messages will provide a method for you to unsubscribe where required by law.

You may ask us at any time to stop sending you marketing communications.

Unsubscribing from marketing does not prevent us from contacting you about an existing transaction, enquiry, finance application, booking, contract, warranty, safety matter or other service-related issue.

21. Telephone calls and SMS messages

If you provide us with a telephone number, we may use it to contact you in relation to your enquiry or dealings with Iconic Motors.

This may include communication about vehicle enquiries, test drives, trade-ins, vehicle consignment, finance, insurance, purchases, deliveries, appointments, existing services and after-sales support.

Where permitted by law and where appropriate consent exists, we may also send promotional messages.

22. Finance calculators

Any finance or budget calculator available on our website is intended to provide an estimate only.

Information entered into a calculator may be processed to provide the requested calculation. Where information from a calculator is submitted to Iconic Motors as part of an enquiry, we may retain and use that information in accordance with this Privacy Policy.

Calculations displayed on our website do not constitute finance approval, financial advice or a binding finance offer.

23. Test drives

Before allowing a test drive, we may request your name, contact information, driver licence details, licence number, licence expiry date and other information reasonably necessary to establish that you are authorised to drive the vehicle.

We may retain reasonable records relating to test drives for security, insurance, legal and business purposes.

24. Photography and video

Our premises and vehicles may from time to time be photographed or filmed for business, advertising, security or promotional purposes.

Where an identifiable individual is the main subject of promotional photography or video, we will seek appropriate permission where required.

Vehicle photographs may include registration plates or other vehicle identifiers where reasonably necessary for advertising or operational purposes.

25. Security

We take reasonable safeguards to protect personal information against loss, unauthorised access, unauthorised disclosure, misuse, modification, interference and destruction.

Security measures may include password controls, access restrictions, secure software services, device security, backups, staff procedures, physical security and appropriate security measures used by our technology providers.

No internet transmission, website, database or electronic storage system can be guaranteed to be completely secure. Accordingly, while we take reasonable steps to protect personal information, we cannot guarantee absolute security.

26. Privacy breaches

If Iconic Motors becomes aware of a privacy breach involving personal information, we will assess and respond to the incident in accordance with the Privacy Act 2020.

Where a privacy breach has caused or is likely to cause serious harm, we will notify the Office of the Privacy Commissioner and affected individuals as required by law, unless a legal exception applies.

We may also take steps to contain the breach, investigate what occurred and reduce the likelihood of a similar incident occurring again.

27. How long we keep information

We will not retain personal information for longer than is reasonably required for the purposes for which the information may lawfully be used.

The period for which we retain information will depend on the type of information, the reason it was collected, whether a transaction remains ongoing, accounting and tax obligations, finance or insurance requirements, warranty obligations, legal limitation periods, dispute-resolution requirements, fraud-prevention requirements and other legal or regulatory obligations.

When personal information is no longer reasonably required, we may securely delete, destroy or de-identify it.

Some information may need to be retained for longer periods where required by law.

28. Accuracy of information

We take reasonable steps to ensure personal information is accurate, up to date, complete, relevant and not misleading before we use or disclose it where this is required by the Privacy Act.

You can help us by telling us if your information changes or if you believe information we hold about you is incorrect.

29. Accessing your personal information

You have rights under the Privacy Act 2020 to request access to personal information Iconic Motors holds about you.

To request access, contact us using the details at the end of this Privacy Policy.

We may need to verify your identity before releasing information.

There are limited circumstances under the Privacy Act where we may be permitted to withhold some information. If that occurs, we will deal with your request in accordance with applicable law.

30. Correcting your personal information

If you believe personal information we hold about you is incorrect, incomplete or out of date, you may ask us to correct it.

If we do not make the correction you request, you may have the right under the Privacy Act to ask us to attach a statement of the correction sought to the information concerned.

31. Requests made by another person

If another person makes a privacy request on your behalf, we may require evidence that the person is authorised to act for you.

This is to help us protect your information from unauthorised access.

32. Children and young people

Our website and vehicle dealership services are primarily intended for adults.

We do not knowingly seek to collect personal information from children where it is unnecessary to do so.

If information relating to a child or young person is required in connection with a legitimate transaction or service, we will take particular care to ensure that the method and circumstances of collection are fair and reasonable.

33. Links to other websites

Our website may contain links to websites operated by other organisations, including finance providers, insurance providers, vehicle marketplace websites, social media platforms and other service providers.

Iconic Motors is not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

34. Business transfers

If Iconic Motors or part of its business is sold, reorganised, merged, acquired or transferred, personal information relating to customers or business operations may form part of that transaction.

Where applicable, we will take reasonable steps to ensure that personal information continues to be handled in accordance with applicable privacy law.

35. Fraud, security and unlawful activity

We may collect, use or disclose information where reasonably necessary and permitted by law to detect or prevent fraud, investigate suspected unlawful conduct, protect our vehicles or property, protect customers or staff, enforce contractual rights, recover debts, establish or defend legal claims or cooperate with law enforcement or regulatory authorities.

36. CCTV and security systems

If CCTV or other security recording systems are used at our premises, recordings may capture individuals attending the property.

Where used, CCTV may be operated for purposes such as protecting customers, staff, vehicles and property, preventing or investigating theft or damage, supporting health and safety, maintaining security and investigating incidents.

Access to recordings will be restricted to appropriate people and recordings will only be retained for as long as reasonably required, subject to any legal or investigative requirements.

37. Automated systems and technology

We may use software or automated systems to assist with routine business functions such as website enquiries, customer relationship management, advertising, communications, analytics, vehicle listings, finance administration and general business operations.

Where automated tools process personal information, we remain responsible for handling that information in accordance with applicable New Zealand privacy law.

38. Your responsibilities when providing information about someone else

If you provide us with personal information about another person, you should ensure that you are authorised to provide that information where required.

This may arise in situations such as a joint finance application, joint vehicle ownership, acting on behalf of a family member or company, or where another person is involved in a transaction.

We may contact that individual directly where appropriate to confirm information or provide required privacy information.

39. Complaints

If you have a concern about how Iconic Motors has handled your personal information, please contact us first so that we can investigate and try to resolve the matter.

You can contact us at:

Iconic Motors
142 Dobson Street
Ashburton, New Zealand

Email: welcome@iconicmotors.co.nz
Phone: 027 460 4480

Please provide sufficient information for us to understand your concern and identify the information involved.

We will endeavour to respond within a reasonable period.

40. Office of the Privacy Commissioner

If you are not satisfied with our response to a privacy matter, you may have the right to make a complaint to the New Zealand Office of the Privacy Commissioner.

Information about privacy rights and making a complaint is available at www.privacy.org.nz.

41. Privacy Officer

Iconic Motors will maintain responsibility for privacy compliance within the business in accordance with the Privacy Act 2020.

Privacy enquiries, access requests, correction requests and complaints may be directed to:

Privacy Officer – Iconic Motors

Email: welcome@iconicmotors.co.nz
Phone: 027 460 4480
Address: 142 Dobson Street, Ashburton, New Zealand

42. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, products, services, technology, service providers or legal and regulatory requirements.

The latest version will be published on our website.

Where changes are material, we may take additional reasonable steps to bring them to your attention.

The effective date shown at the beginning of this Privacy Policy indicates when this version took effect.

43. Contact us

If you have any questions about this Privacy Policy, the personal information we hold or how your information is handled, please contact:

Iconic Motors
Privacy Officer

142 Dobson Street
Ashburton, New Zealand

Phone: 027 460 4480
Email: welcome@iconicmotors.co.nz
Website: www.iconicmotors.co.nz

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